By default, you. The 3.5% comes out of the ticket price you set. If you want the fan to cover it instead, switch on "pass fees to buyer" in event settings and the fee shows as a line item at checkout.

What happens with refunds?

When you refund a ticket, you get the 3.5% back too. Stripe's 1.5% + 20p stays with Stripe (that's their policy on every platform, not ours). You're never out of pocket for our share.

How fast are payouts?

Stripe pays out daily by default once your account is verified. New accounts have a short hold while Stripe completes verification. After that, money lands in your bank in two business days.

What if my event is free?

Free tickets are free. We don't charge a fee on £0 tickets, ever. List as many free events as you like.

Are there any other fees?

Not for ticketing. The 3.5% per ticket is the whole price. No setup fee, no per-seat fee, no charge for QR scanning, embeds, automated emails, or analytics. The optional Pro plans (Stallholder Pro at £15/month, Organiser Pro at £25/month) sit alongside ticketing and are entirely optional — you only pay them if you want the Pro features.

What's the Stripe fee, exactly?

Stripe charges 1.5% + 20p per UK card transaction (a bit more for EU and international cards, that's their published rate). Stripe takes that directly. It never sits with us. You can read Stripe's fee schedule on their website.

What if I cancel my event?

Cancel any time, no penalty. Refund all tickets in one click. We refund our 3.5% on each refunded ticket. Stripe's processing fee stays with Stripe (their policy, every platform).

Which currencies do you support?

Pound sterling for the UK. Euros and US dollars for organisers based in the EU and US. Stripe handles the conversion. We're focused on the UK first, but the platform works everywhere Stripe does.

Pricing: 3.5% per ticket. That's the whole price.

Honest pricing

0.0

%per ticket

3.5% per ticket. Stripe charges 1.5% + 20p, we don't touch that.

Events are the oldest thing humans do. They shouldn't be one of the most expensive.
People have gathered for ten thousand years. To celebrate, to trade, to mark time, to find each other. Most of the industry treats this as a chance to take a bigger cut. We disagree. The people who put on events are the reason any of this exists. They shouldn't be the ones being squeezed.
So we charge what we think is fair, and nothing more.
The Popup Pal pricing manifesto

Start selling today See what's included for organisers

Free to try. No credit card needed.

Standard ticketing — on every account

Standard ticketing on every account. Optional Pro tools for shows.

Every feature listed below — selling, running, growing — is on every account from day one. We don't gate the basics. Two optional Pro add-ons handle the specialised stuff: stallholders building per-stall pages on shows (£15/mo), and organisers running large fairs with the floor plan editor, announcements, surveys and analytics (£25/mo or £25 per show).

SellRunGrow

Grow

Live analytics

Sales by day, ticket type, hour. Updates without refreshing.

Sell

Fast Stripe payouts

Direct to your bank. No hostage funds, no monthly waits.

Run

QR scanning at the door

Scan from your phone. Works offline. Catches duplicates.

Sell

Website embed widget

Sell tickets on your own site with one snippet of code.

Standard ticketing — on every account

3.5%

per ticket

Stripe charges 1.5% + 20p. We don't touch that.

Start selling today

No credit card required

Sell

Discount codes

Percentage or fixed amount, with usage limits and expiry dates.

Sell

Unlimited ticket types

Early bird, VIP, group discounts, free tickets. As many tiers as you need.

Run

Unlimited team seats

Add your committee, your volunteers, your staff. No per-seat charge.

Grow

Automated emails

Confirmations, reminders, follow-ups. All branded for you.

and more included

Follower systemGuest checkoutDuplicate eventsUK-based support

Calculator

Your event. Your numbers.

Move the sliders. See exactly what you take home on Popup Pal versus Eventbrite.

Ticket price£15

Tickets per event200

On £3,000 of ticket sales. Stripe's processing fee is the same on both, charged separately.

+£137 vs Eventbrite

You keep with Popup Pal

£2,810

Platform fee paid

Popup Pal

£105

£137 cheaper

Eventbrite

£327

Compare

What you'd pay elsewhere on a £10,000 event

Same event. Same 1,000 tickets at £10. Different platforms. Stripe charges 1.5% + 20p on all of them. Their fee, not ours.

Platform	Service fee	Monthly fee	Cost on £10K
Popup PalYou are here	3.5%	£0	£350
Eventbrite	6.95% + £0.59 per ticket	£0	~£1,290
Ticket Tailor	£0.26 per ticket	From £19/mo	~£488
DICE	10%	£0	£1,000
Skiddle	£1.10 per ticket	£0	~£1,100

Figures based on public pricing as of January 2026. Assumes 1,000 tickets at £10 each. Stripe charges 1.5% + 20p per transaction on all platforms shown. That's Stripe's fee, not ours.

Pro plans

Optional Pro plans for the people who want more.

Listing your show on Popup Pal is free, with the 3.5% per-ticket fee. Pro is an optional upgrade for organisers running fairs and exhibitions, and for stallholders who want a year-round presence.

Stallholder Pro

For makers, traders, food producers, and anyone running a stall.

£5.99per month

£60 per year (roughly two months free)

Cancel anytime. One subscription covers your Business across every Show you appear at.

Full Pro page: Hero, story, photos, video, products, useful links, and a contact form.
Your own Subscriber list: Fans opt in to hear from you between Shows. CSV export with consent records.
In-show messaging: Reach Followers on the day with up to six 200-character messages. Six pre-built templates.
Show-day analytics: See how your stall is performing in real time as the doors open.
Page reuse: Apply to a new Show and reuse your existing Pro page in one click.

Organiser Pro

For organisers running Shows — fairs, exhibitions, markets, conventions.

£25per month

£250 per year (two months free)

Pick monthly or annual. The 3.5% per ticket still applies on ticketed Shows.

In-app floor plan editor: Drag stalls, walls, aisles and amenity icons onto a live canvas. No spreadsheets, no third-party tools.
Floor plan templates: Start from a layout designed for your kind of show — village hall, marquee, ballroom, hangar — then tweak it.
Multi-zone shows: Up to five zones per show for multi-room venues. Attendees switch between them with a tab.
Stall management: Bind stallholders to their stalls, run the directory, manage invites and claims.
Stallholder invites: Paste, CSV, or open share-link invites. Re-invite, claim flow, magic links.
Custom stall categories: Define the categories that fit your Show — food, vintage, craft, whatever.
Per-show URL and directory: Your Show gets a clean URL at popuppal.co.uk/events/<show-slug> with every stall listed.

The 3.5% per-ticket fee covers ticket sales for any Show, with or without Pro.

No booth fees. No per-stall charge. No white-label add-on. No app fees. The price you see is the price.

0.0%

3.5% per ticket. That's it for ticketing.

No monthly fees on standard ticketing. No setup costs. Every essential is on every account, whether you sell five tickets a year or fifty thousand. Optional Pro add-ons (£15-25/mo) for stallholders and large-fair organisers are entirely separate.

Start selling today

Pricing FAQ

The bits people ask before signing up.

If your question isn't here, the support team in Bournemouth will answer it. Real humans, no chatbot loop.

Live in minutes

Create your event, set ticket types, share the link. No approval queue.

Money lands fast

Stripe payouts daily once you're verified. Direct to your bank.

Real humans answer

Bournemouth-based support. Reply usually within an hour during the working day.

Ready to list your first event?

No monthly fees. No card needed to sign up. Live in minutes. We're here if you get stuck.

Start selling today See what's included for organisersFree to try. No credit card needed.